The Association of Business Service Leaders (ABSL) is the leading independent non-for-profit organization in Europe representing the business services sector. It was established in 2009.  ABSL brings together Shared Service Center (SSC) and Global Business Services (GBS), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO) and Research & Development (R&D) investors, organizations, and leaders. 

Today ABSL represents over 500 of the largest companies in the world and set the standards and direction for growth in the industry.  We provide inspiration, support best practices, and offer our members and partners opportunities to share their knowledge, ideas and experience.

ABSL DACH is the first independent non-for-profit business services association representing the sector across Germany,  Austria and Switzerland. It brings together GBS leaders, provide strategic direction, foster networking and align with other ABSL Country Chapters to promote cross-European cooperation, collaboration & growth among the Shared Service Center (SSC), Global Business Service (GBS), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO) and Research & Development (R&D) organizations.